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Did you receive an error message? Let us help!

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Did you receive a message on your Mac asking you to upgrade Motif that looks like this?

If so, to fix this issue, you’ll need to upgrade your Motif app on all of your Mac computers before you open any Motif projects.

Here’s how to upgrade Motif on your Mac:

  1. Visit Motif on the Mac App Store
  2. ClickUpdate to download the latest version of Motif.

Alternately, you can fix this issue by disabling syncing between your devices:

In your Photos app, go to preferences, then iCloud, and unclick the button next to “iCloud Photos.”

That’s it! If you need any help, please feel free to reach out to our customer care team, and they’ll be happy to assist you!